The Westgate Practice - Services

The Practice has many exciting and extended services available to patients:

Slimming World On Referral

Could you benefit from losing some weight? The Practice provides this innovative service where you can join a local Slimming World group with the support of our nursing staff.

Lifestyle Advisor

Obtain free help and advice on Health, Diet and Exercise. Self referrals accepted.

Drug and Alcohol Misuse Services

Our specially trained doctors are able to support patients who have developed an addiction to illegal drugs or alcohol. We also have a visiting drug support worker and a specially trained nurse.

Anti Coagulation (Warfarin) Clinic

These clinics are to monitor and support patients on Warfarin.

Citizens Advice Bureau

Patients can book to see a Citizens Advice Bureau representative at the Practice. They can assist in the completion of Social Services forms and accessing benefits and support.

Counselling

Patients can take advantage of the services of our two counsellors.  Speak to reception staff about how to be referred.

Commuter Surgeries

This service is available to all those patients whose work commitments make it difficult for them to attend during normal surgery hours. On Mondays and Wednesdays we offer early morning and late evening surgeries at Greenhill Health Centre with members of the medical team.

Child Health Clinics

Weekly clinics are available at Greenhill each Wednesday from 9.30am and every alternate Wednesday at our Shenstone Surgery between 1pm - 2pm. Nurses and Health Visitors are on hand to provide help and support, whilst also ensuring your child receives the best health care possible.

Cryotherapy Clinic

This service is available to patients with certain skin problems such as warts. Appointments can be arranged through your doctor.

COMMUNITY SERVICES

As part of our full health care service, the practice works with a team of:

Test Results

Please call after 2pm to enquire about your test results.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When your test has been taken, you will be informed how long it will be before the results are returned to the practice.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if you are advised to do so.

Nursing Services

Our Practice Nurses and Healthcare Assistants offer the following services available to all patients:-

• Well person health check
• Contraception - pill check, coil and implanon fitting
• Family planning
• Pre-Pregnancy advice
• Child health clinics and immunisations
• Cervical smears
• Travel advice and immunisations including Yellow Fever
• Annual reviews for patients with ongoing medical problems - Asthma, Diabetes, COPD, Heart Disease, Learning Disabilities
• Insulin initiation 
• Diagnostic tests -ECG's, Hearing tests
• Smoking cessation
• Ear syringing
• Wound dressing
• Nutrition and Weight Management advice
• Blood pressure checks

Please note that nursing staff cannot prescribe medication or diagnose your condition.

Please be aware that it will be necessary for our reception staff to ask the nature of your appointment to ensure this is with the most appropriate member of the team.