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Westgate News

Welcome to our website.

Pharmacy First: Minor Ailments Scheme

Pharmacy First is a scheme available for children and people who do not have to pay for their prescriptions and are suffering from a common ailment. Your local pharmacist will be able to offer you expert advice and medicines for a wide range of common ailments without the need to visit your GP. See the tab on the right hand side of the page for more information.

Choose and Book

Choose and Book is an electronic referral service which gives people a choice of place, date and time for their first outpatient appointment in a hospital or clinic. When you and your GP agree you need to see a specialist you will be able to choose from a list of hospitals and clinics.

You will be given an appointment reference number, a password and the link to the secure Choose and Book website. You will also be able to book your appointment by telephone.

Patient Information Leaflets

We have a variety of leaflets about our services at Westgate Practice, which can be picked up from both our Greenhill and Shenstone sites. If you would like information in an alternative format, for example large print or easy read, or if you need help with communicating with us, for example because you use British Sign Language, please let us know.

Carer's Health Check

Have you had your Carer's Health Check? If not contact Reception and ask for an appointment.

Medical Record Summary

Patients now have access to a summary of their medical record relating to medications, allergies and adverse reactions and vaccinations. Patients will need to have registered for on-line services in order to access their record.

Named GP for all Patients

All patients at the Westgate Practice have a ‘Named GP’ who oversees their care. We also call your ‘Named GP’ your ‘Usual GP’. You can however, continue to book appointments with any GP of your choice. If you are not sure who your ‘Named GP’ is, ask the receptionist at your next visit.

Advanced Nurse Practitioner Service

We provide an Advanced Nurse Practitioner Service.  We have five Advanced Nurse Practitioners – Sandy Reid, Lisa Jones, Claudine Evetts, Louise Savage and Colin Kirkham. 

If you have a medical problem for which you think you need to be seen on the same day because you feel unable to wait for the next available doctors appointment, you will be seen by one of our Advanced Nurse Practitioners. 

The Advanced Nurse Practitioner Service operates Monday to Friday 8.30am until 6.00pm. 

Please be aware that The Westgate Practice works as a team and therefore the reception staff may need to enquire about your symptoms so that they can direct you to the appropriate health care provider. 

 

What is an Advanced Nurse Practitioner?

An Advanced Nurse Practitioner is a highly qualified and experienced nurse who has undertaken extensive training to be able to assess, investigate, diagnose and treat patients together with the ability to prescribe medications. 

The Advanced Nurse Practitioners can refer patients on to other appropriate agencies and admit patients to hospital if required. 

 

What can the Advanced Nurse Practitioners see and treat?

Our Advanced Nurse Practitioners can see and treat patients for a wide range of problems such as:

·  Coughs

·  Shortness of breath

·  Headache

·  Abdominal pains

·  Diarrhoea/Vomiting

·  Urinary problems (painful urination, frequency of urination, blood in urine etc.)

·  Advice on contraception (including emergency contraception)

·  PV discharge/thrush

·  Joint pains/Back pain

·  Injuries

·  Fever/Flu like symptoms

·  Sore throat

·  Earache/ear problems

·  Nose bleeds

·  Rash/Allergic reactions/hayfever

·  Skin infection

·  Worsening of eczema

·  Eye problems

·  Headlice/scabies/threadworms

Please note that this list is not exhaustive. 

 
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