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Westgate News

Welcome to our website.

Pharmacy First: Minor Ailments Scheme

Pharmacy First is a scheme available for children and people who do not have to pay for their prescriptions and are suffering from a common ailment. Your local pharmacist will be able to offer you expert advice and medicines for a wide range of common ailments without the need to visit your GP. See the tab on the right hand side of the page for more information.

Choose and Book

Choose and Book is an electronic referral service which gives people a choice of place, date and time for their first outpatient appointment in a hospital or clinic. When you and your GP agree you need to see a specialist you will be able to choose from a list of hospitals and clinics.

You will be given an appointment reference number, a password and the link to the secure Choose and Book website. You will also be able to book your appointment by telephone.

Patient Information Leaflets

We have a variety of leaflets about our services at Westgate Practice, which can be picked up from both our Greenhill and Shenstone sites. If you would like information in an alternative format, for example large print or easy read, or if you need help with communicating with us, for example because you use British Sign Language, please let us know.

Carer's Health Check

Have you had your Carer's Health Check? If not contact Reception and ask for an appointment.

Medical Record Summary

Patients now have access to a summary of their medical record relating to medications, allergies and adverse reactions and vaccinations. Patients will need to have registered for on-line services in order to access their record.

Named GP for all Patients

All patients at the Westgate Practice have a ‘Named GP’ who oversees their care. We also call your ‘Named GP’ your ‘Usual GP’. You can however, continue to book appointments with any GP of your choice. If you are not sure who your ‘Named GP’ is, ask the receptionist at your next visit.

Practice Nurses

Our team of Practice Nurses and Healthcare Assistants have a range of experience and specialise in many areas. A range of appointments are available. The role of the team includes:

  • dr_and_baby Well person and NHS Health Check
  • Contraception - pill check, coil and implanon fitting
  • Family planning
  • Child health clinics and immunisations
  • Cervical smears
  • Travel advice and immunisations including Yellow Fever
  • Annual reviews for patients with ongoing medical problems - Asthma, Diabetes, COPD, Heart Disease, Learning Disabilities
  • Insulin initiation
  • Diagnostic tests - ECG's, Hearing tests
  • Ear syringing
  • Wound dressing
  • Blood pressure checks
  • Influenza Vaccination (available annually between October and March)
  • Shingles Vaccination
  • Pneumococcal Vaccination

Please note that nursing staff cannot prescribe medication or diagnose your condition.

Please be aware that it will be necessary for our reception staff to ask the nature of your appointment to ensure this is with the most appropriate member of the team.


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