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Westgate News

Welcome to our website.

Pharmacy First: Minor Ailments Scheme

Pharmacy First is a scheme available for children and people who do not have to pay for their prescriptions and are suffering from a common ailment. Your local pharmacist will be able to offer you expert advice and medicines for a wide range of common ailments without the need to visit your GP. See the tab on the right hand side of the page for more information.

Choose and Book

Choose and Book is an electronic referral service which gives people a choice of place, date and time for their first outpatient appointment in a hospital or clinic. When you and your GP agree you need to see a specialist you will be able to choose from a list of hospitals and clinics.

You will be given an appointment reference number, a password and the link to the secure Choose and Book website. You will also be able to book your appointment by telephone.

Patient Information Leaflets

We have a variety of leaflets about our services at Westgate Practice, which can be picked up from both our Greenhill and Shenstone sites. If you would like information in an alternative format, for example large print or easy read, or if you need help with communicating with us, for example because you use British Sign Language, please let us know.

Carer's Health Check

Have you had your Carer's Health Check? If not contact Reception and ask for an appointment.

Medical Record Summary

Patients now have access to a summary of their medical record relating to medications, allergies and adverse reactions and vaccinations. Patients will need to have registered for on-line services in order to access their record.

Named GP for all Patients

All patients at the Westgate Practice have a ‘Named GP’ who oversees their care. We also call your ‘Named GP’ your ‘Usual GP’. You can however, continue to book appointments with any GP of your choice. If you are not sure who your ‘Named GP’ is, ask the receptionist at your next visit.

GP Training

Our practice participates in advanced training of higher qualified doctors within General Practice. These doctors have experience of hospital posts and on occasions, other practices prior to joining the team. They work with us for up to a year and share all aspects of medical care in liaison with the Partners. As part of their training and to aid their ongoing development it is necessary for some consultations to be video recorded. Your consent will always be requested in advance. Please accept their services as an extension of our own.

Student Doctors

Our practice also participates in the training of student doctors from the University of Birmingham. We support, train and develop students throughout their 5 year qualifying period at University, before further training as a doctor. To support their development, meeting patients, understanding health care and the management of this, plays an essential part to their learning journey. If you are willing to be interviewed, under supervision of a senior doctor, please ring our medical secretaries on 01543 251872 and ask to speak to either Pauline or Paula. Your support is much appreciated in helping us develop doctors of the future. Patients will always be asked to confirm they are happy to see student doctors prior to their appointment.


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