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Westgate News

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Pharmacy First: Minor Ailments Scheme

Pharmacy First is a scheme available for children and people who do not have to pay for their prescriptions and are suffering from a common ailment. Your local pharmacist will be able to offer you expert advice and medicines for a wide range of common ailments without the need to visit your GP. See the tab on the right hand side of the page for more information.

Choose and Book

Choose and Book is an electronic referral service which gives people a choice of place, date and time for their first outpatient appointment in a hospital or clinic. When you and your GP agree you need to see a specialist you will be able to choose from a list of hospitals and clinics.

You will be given an appointment reference number, a password and the link to the secure Choose and Book website. You will also be able to book your appointment by telephone.

Patient Information Leaflets

We have a variety of leaflets about our services at Westgate Practice, which can be picked up from both our Greenhill and Shenstone sites. If you would like information in an alternative format, for example large print or easy read, or if you need help with communicating with us, for example because you use British Sign Language, please let us know.

Carer's Health Check

Have you had your Carer's Health Check? If not contact Reception and ask for an appointment.

Medical Record Summary

Patients now have access to a summary of their medical record relating to medications, allergies and adverse reactions and vaccinations. Patients will need to have registered for on-line services in order to access their record.

Named GP for all Patients

All patients at the Westgate Practice have a ‘Named GP’ who oversees their care. We also call your ‘Named GP’ your ‘Usual GP’. You can however, continue to book appointments with any GP of your choice. If you are not sure who your ‘Named GP’ is, ask the receptionist at your next visit.

As a result of the good progress that has been made ‘behind the scenes’ by both Practices and NHS England, it has been agreed that the date of the merger between Westgate and Cloisters Practices be brought forward to the 1st of December 2017.

Repeat Prescriptions During the Merger Closure

The closure will also affect the repeat prescription timetable and the revised timetable for this period is as below:

Request before 10am on:                 Prescription ready after 3pm on:

Monday 27th November                      Wednesday 29th November

Tuesday 28th November                      Thursday 30th November

Wednesday 29th November                Tuesday 5th December*

Thursday 30th November                   Wednesday 6th December

Tuesday 5th December                        Thursday 7th December

*Between 12:00 and 1:00pm at Shenstone

Repeat Prescriptions

 

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Requests can be made via:

  • Our online service
  • Visiting the surgery and depositing your request in the repeat prescription box next to the Westgate reception desk
  • By prior arrangement with your chosen pharmacy. 

Please note you cannot order your repeat prescription over the telephone unless you are housebound.

Your prescription will be available for collection within 48 working hours.

To register for our online repeat prescription service, please call into the surgery at your earliest convenience, bringing with you one form of identification. A member of staff will make all the arrangements for you while you wait.

All pharmacies in the area provide a free collect, dispense and delivery service to suit your needs. Speak to your chosen pharmacy to register to use their services.

Useful Telephone Numbers for Pharmacies:

  • Langton Boots Pharmacy - 01543 264902
  • Boots Town Centre Pharmacy - 01543 263149
  • Tesco Pharmacy - 01543 401447
  • Waitrose Boots Pharmacy - 01543 253994
  • Shenstone Pharmacy - 01543 481319
  • Co-operative Pharmacy, Boley Park - 01543 258370
  • Co-operative Pharmacy, Greenhill Health Centre - 01543 252221
  • Whittington Pharmacy - 01543 432456
  • Fradley Pharmacy - 01543 444428
 
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