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Westgate News

Welcome to our website.

Pharmacy First: Minor Ailments Scheme

Pharmacy First is a scheme available for children and people who do not have to pay for their prescriptions and are suffering from a common ailment. Your local pharmacist will be able to offer you expert advice and medicines for a wide range of common ailments without the need to visit your GP. See the tab on the right hand side of the page for more information.

Choose and Book

Choose and Book is an electronic referral service which gives people a choice of place, date and time for their first outpatient appointment in a hospital or clinic. When you and your GP agree you need to see a specialist you will be able to choose from a list of hospitals and clinics.

You will be given an appointment reference number, a password and the link to the secure Choose and Book website. You will also be able to book your appointment by telephone.

Patient Information Leaflets

We have a variety of leaflets about our services at Westgate Practice, which can be picked up from both our Greenhill and Shenstone sites. If you would like information in an alternative format, for example large print or easy read, or if you need help with communicating with us, for example because you use British Sign Language, please let us know.

Carer's Health Check

Have you had your Carer's Health Check? If not contact Reception and ask for an appointment.

Medical Record Summary

Patients now have access to a summary of their medical record relating to medications, allergies and adverse reactions and vaccinations. Patients will need to have registered for on-line services in order to access their record.

Named GP for all Patients

All patients at the Westgate Practice have a ‘Named GP’ who oversees their care. We also call your ‘Named GP’ your ‘Usual GP’. You can however, continue to book appointments with any GP of your choice. If you are not sure who your ‘Named GP’ is, ask the receptionist at your next visit.

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed.

If you would like your repeat prescription sent directly to your nominated pharmacy, please see the information under the 'Electronic Prescription Service ' tab.

 

When will my prescription be ready?

 

 

You put your request in
Before 10.00am
 
 
Mon
 
 
Tues
 
 
Wed
 
 
Thurs
 
 
Fri
 
You collect your prescription after 3:00pm
 
 
 
 
Wed
 
 
 
Thurs
 
 
 
Fri
 
 
 
Mon
 
 
 
Tues*
*Ready by 12:30 at Shenstone

 

Remember if you order your repeat prescription via a pharmacy, it may take longer for your prescription to be ready.
 
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